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At Great Stores Ltd, we pride ourselves on providing excellent customer service. Whether you have a question about our products, need advice on placing an order, or just want to chat about your next big project, our friendly team is here to help.
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Tall Trees, Princess Road Bolton BL6 4DR
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Frequently Asked Questions
Below, we’ve answered some of the most frequently asked questions to make your shopping experience with us as easy and straightforward as possible.
We are a School, can we pay by invoice?
Yes of course! Just checkout in the usual way but select 'Pay by Invoice or Phone'. We will then send you an invoice - easy as pie!
Do you offer delivery across the UK?
Yes! We are based in Bolton, Lancashire, and we deliver to all of mainland UK. Whether you're located in a bustling city or a rural area, we'll make sure your order reaches you promptly. Delivery charges may vary depending on the size and location of your order, but we always aim to provide efficient and reliable service.
How do I know if a product is fire retardant?
We understand the importance of safety, especially in schools and public spaces. Our Flame Retardant Display Rolls are clearly marked with their fire safety credentials, including an ignition temperature of 390°C and self-extinguishing properties. They meet BS5438 Flammability Testing standards, giving you peace of mind when creating displays in environments where fire safety is a priority.
Can I get a sample before placing a large order?
We know how important it is to see the quality of products before making a big purchase. While we don’t routinely offer samples, we encourage you to get in touch with us to discuss your needs. We’re happy to work with you to make sure you feel confident about the products you're ordering.
What should I do if I can’t find what I’m looking for?
If you’re after something specific and can’t find it on our website, don’t worry! Our range is always expanding, and we’re here to help source any items you need. Just give us a call on 01204 205060, and we’ll do our best to assist in finding the right products for your project.
How can I contact your team for support?
We’re always here to help! If you have any questions, need advice, or want to place an order over the phone, you can contact us directly on 01204 205060. Alternatively, you can email us via the contact form on our website, and we’ll get back to you as soon as possible. We're here to ensure your experience with us is smooth from start to finish!
What products do you offer?
We offer a wide range of display and photographic materials, including Fadeless Paper, Poster Paper, Flame Retardant Display Rolls, Laminating Pouches, and Copier Paper. We also stock a variety of school essentials like Gluesticks, classroom borders, and card packs. Our products are designed to help you create high-quality displays for classrooms, offices, and events. If you're looking for something specific and don’t see it on our site, just give us a call – we’re always expanding our range!
